Privacy Policy

1. Introduction

Prost Group Pty Ltd (ABN to be confirmed) ("Prost Group", "we", "us", or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our services, or otherwise interact with us.

We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and any applicable state or territory privacy legislation.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, postal address, and company name.
• Employment Information: Resume, qualifications, work history, and references (when applying for positions).
• Project Information: Details about your project requirements, site locations, and specifications.
• Technical Information: IP address, browser type, device information, and website usage data collected through cookies and analytics.
• Communication Records: Records of correspondence between you and Prost Group.

3. How We Collect Information

We collect personal information through:

• Direct interactions — when you fill out forms on our website, contact us by phone, email, or in person.
• Job applications — when you apply for a position with Prost Group.
• Website usage — automatically through cookies, analytics tools, and server logs.
• Third parties — from referees, recruitment agencies, or business partners with your consent.

4. How We Use Your Information

We use your personal information for the following purposes:

• To respond to your enquiries and provide quotes for our services.
• To deliver our civil construction and pipeline services.
• To process job applications and manage employment relationships.
• To communicate with you about projects, services, and updates.
• To improve our website, services, and customer experience.
• To comply with legal obligations and regulatory requirements.
• To protect our legitimate business interests.

5. Disclosure of Information

We may disclose your personal information to:

• Our employees, contractors, and subcontractors who need access to perform their duties.
• Our professional advisors, including lawyers, accountants, and insurers.
• Government agencies and regulatory bodies as required by law.
• Third-party service providers who assist with our business operations (e.g., IT services, website hosting).

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Our security measures include secure data storage, access controls, and regular security reviews.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When your information is no longer needed, we will take reasonable steps to destroy or de-identify it.

8. Your Rights

Under the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or outdated information.
• Request deletion of your personal information (subject to legal obligations).
• Opt out of receiving marketing communications.
• Lodge a complaint about our handling of your personal information.

To exercise any of these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, wish to access or correct your personal information, or wish to make a complaint, please contact us:

If you are not satisfied with our response to your complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.